Ledger’s Statement on Global-e Breach Impacting Customer Order

Have you heard of the recent security breach that took place in the crypto industry? No? Well, here is your update: Ledger has recently release an official statement to its customers that it has been breached. The hackers have exposed the data of account holders.

However, it must be clarified that the breach occurred on a third-party processor, Global-e, and not on Ledger hardware wallet devices.

Furthermore, to put the official statement into simpler terms, there was no harm or data exposing of the official Ledger wallet customers, in any form whatsoever.

All the assets and securities stored here are still safe and secure. Therefore, the network of the ledger wallet remains unaffected.

“Overall, the data that has been affected is of the users who have purchased ledger.com, but the use of third party application (Global-e) is an Merchant as per the record.”

There was an official warning statement via Ledger to its customers that there was a security breach. And as a result the list of data including; the contact information, and names was shown to Global-e hackers. Hence, the users must take precautionary steps to secure their non-financial information.

Furthermore, the on-chain investigator ZachXBT published a community alert with an attached email notification from Global-e, alerting them about the breach.

What is Global-e?

To conclude, it is a platform in charge of handling the checkout, order processing, taxes, localisation, duties, and compliance. This is for multiple online retailers and brands. Some of its popular customers are:

Adidas
Disney
Givenchy
Hugo Boss
Ralph Lauren
Bang&Olufsen
M&S
Netflix

Update by Ledger

Ledger officials concluded that, the hackers got the access to data available on the Global-e system. Though the point must be noted that neither of the platforms (Global-e and Ledger) has access to the account holder’s 24-word seed phrase. Without this, no hacker can get into your account. And it is not just limited to the 24-word seed phrase; it also extends to blockchain balance or the secrets that relate to your stored funds in any possible way.

Frequently Asked Questions (FAQs)

What is the recent Global-e incident with Ledger Wallet?

Global-e is a third-party e-commerce service provider of Ledger. In the controversy there was a security breach of the non-financial data on the Global-e platform.

Are my Ledger wallet details in danger with Global-e breach?

Of course not, the Ledger wallet has officially released a statement that there was no threat to an individual’s asset details, seed phrase, that could officially harm their stored funds in any way.

What customer details were shown to hackers of Global-e?

The breach included: names, contact details, and other non-financial information.